Caregrowth Group

Details of	Contact	Address	Direct	Email Id	Operational / Working Hours
Details of	Person	Address	Contact No.	Email Id	Operational / Working Hours
Customer care	Disha Vora	9th Floor, Prasham Building, Nr. Dharam Cinema, Kasturba Road, Rajkot-360001	97250 34340	office@caregrowth.com	Monday to Friday 9:00 am to 7:00 pm
Head of Customer Care	Heena Kubavat	9th Floor, Prasham Building, Nr. Dharam Cinema, Kasturba Road, Rajkot-360001	97250 19190	info@caregrowth.com	Monday to Friday 9:00 am to 7:00 pm
Chief Executive Officer (CEO) & Compliance Officer	Ritesh Pandya	9th Floor, Prasham Building, Nr. Dharam Cinema, Kasturba Road, Rajkot-360001	81284 30302	compliance@caregrowth.com	Monday to Friday 9:00 am to 7:00 pm

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ , https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx , https://www.cdslindia.com/Footer/grivences.aspx. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

IPO
Attention Investors
KYC

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

Investors should avoid practices such as
a) Sharing of trading credentials – login id & passwords including OTP’s.
b) Trading in leveraged products like options without proper understanding, which could lead to losses.
c) Writing/selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks.
d) Dealing in unsolicited tips through Whatsapp, Telegram, YouTube, Facebook, SMS, calls, etc.
e) Trading in “Options” based on recommendations from unauthorised / unregistered investment advisors and influencers.

KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

Escalation